Privacy Policy

Last updated: October 2026

1. Information We Collect

We collect information necessary to provide our software services to subscribers.

2. Use of Information

Dialer Digital uses collected information solely to operate, maintain, and improve the software platform. We do not sell data.

3. Cookies and Analytics

This public website is a static site. We do not set any cookies or load third-party analytics trackers on this site.

4. Data Retention

Data stored on behalf of subscribers is retained in accordance with regulatory obligations, such as Regulation F, and is maintained as a core architectural feature rather than a commercial upgrade.

5. Product Usage Analytics and NPS Inside the Console

When a subscriber's users sign in to the Dialer Digital console, the console records which screens they open and which functions they use, for example "opened the campaigns screen". Each record holds only the subscriber account, the user, the name of the screen or function, and the time. It does not hold what is on a screen, any information about the people a subscriber collects from, call or account data, or any text typed by the user.

Account administrators are occasionally asked to rate the platform from 0 to 10, and may add a short comment; we ask them not to include customer data in it. We ask each administrator at most once every 90 days, and choosing "Not now" also postpones the next question.

This information is stored only in our own database. We use it to understand how the platform is used and how subscribers rate it. It is not sent to any third-party analytics or advertising provider. Usage records are deleted after 180 days and NPS answers after 24 months.