Terms of Service

Last updated: September 2026

1. Introduction

Welcome to Dialer Digital. By using our platform, you agree to these terms.

2. Service Description

Dialer Digital is a software provider. We provide a dialing platform. We do not resell telecom services or provide telecom connectivity. The subscriber is responsible for connecting their own carrier (BYOC).

3. Subscriber Responsibilities

The subscriber is strictly responsible for managing their own do-not-call (DNC) registry and maintaining proper licensing for their operations. Dialer Digital acts solely as a software vendor and does not provide legal advice.

4. Data Retention

Data retention on our platform responds to regulatory obligations and is a core part of the architecture. Evidence retention is built-in and not offered as an upgrade.

5. Excluded Data: Medical Debt and Health Information

Dialer Digital does not process medical debt or protected health information (PHI). The subscriber must not upload to the platform, or collect through it, any account arising from healthcare services (including hospital, physician, dental and other medical services), nor any information about a consumer's health, treatment or payment for healthcare. Dialer Digital does not act as a business associate under HIPAA and does not sign business associate agreements (BAAs).

A subscriber whose portfolio includes both medical and non-medical accounts may use the platform only for the non-medical accounts, and must keep medical accounts out of every list, file and campaign it loads.