$500–$1,500 per call
TCPA statutory damages apply per violation — per call. One bad campaign list can outweigh a year of revenue. Reg F adds the 7-in-7 rule: more than seven call attempts in seven days on a single debt is a federal violation.
Compliance-first dialer for collections
Every blocked call is evidence. Every placed call is defensible.
Dialer Digital enforces Reg F call-frequency caps, quiet hours, and DNC as fail-closed gates — the dialer physically cannot place a non-compliant call. Every decision, allowed or blocked, is frozen into an append-only audit record. Bring your own carrier; pay only for seats.
Built for US collection agencies from 3 seats. $25–199 per seat. No 50-seat minimum, no per-minute markup.
Collections dialing is a minefield, and most dialers just log the explosions.
Generic contact-center platforms treat compliance as a reporting feature. In debt collection, that is how agencies end up in court.
Margins eaten by per-minute pricing
CPaaS-based dialers resell telecom with a markup on every minute. At collections volumes, per-minute pricing turns your dialer into your second-largest expense after payroll.
Enterprise minimums, SMB reality
The platforms that do take compliance seriously start at 50 seats and enterprise contracts. Most collection agencies in the US run far fewer seats — and get left with tools that were never built for this industry.
See the product
Real screens from the product design, labeled honestly: what ships today, what is in progress, and what is still a design.
Design preview
The audit trail you hand to your attorney
Every dial decision — allowed or blocked — is written to an append-only record with the frozen compliance snapshot: the Reg F counter state, the debtor's local-time window, and the suppression check at the exact moment of dialing. Blocked attempts are evidence of violations that never happened.
Available today
Campaigns physically cannot start dirty
A three-step wizard ends in a compliance preflight, not a settings dump. Calling windows, frequency caps and suppression are checked before activation — and re-enforced by the engine on every single dial afterwards.
Available today
One dashboard an owner can run alone
Connect rate, abandonment against the 3% safe harbor with the auto-throttle indicator, blocked-calls-by-reason, promises captured — live over websocket push, never a refresh button.
Available today
Promises that are data, not notes
A Promise to Pay cannot be saved without an amount and a date. Callbacks carry provenance and a 10-minute-minimum discipline, and due callbacks dial before fresh leads. That is what makes a kept-rate report possible.
Available today
The KPI collections managers are paid on
Person-level penetration: of all unique accounts in the portfolio, how many were attempted, reached, and effectively contacted — deduplicated per debtor, not per phone number, with audit links down to the individual call.
Available today
A live floor that is actually live
Agent states, calls in flight, callback queue depth and the abandonment gauge — pushed over websocket the moment they change. Supervisor audio (listen, whisper, barge) is on this same screen today.
Compliance is the architecture, not a checkbox.
Other dialers acknowledge compliance — a checkbox, a typed “I accept”, a report after the damage. We enforce it before the dial, and we sell you the evidence.
Fail-closed compliance gates
Reg F 7-in-7 frequency caps counted per debt (not per phone number), quiet hours computed in the debtor's local timezone, and DNC/cease suppression — enforced before every dial, for every origin: predictive, manual, and AI. A failed gate means the call never reaches your carrier.
Evidence by architecture
The call record is append-only: originals are never edited, corrections point at them, and every attempt carries the frozen compliance decision. Phone numbers are masked on every live screen. Records are retained 36 months per Regulation F.
Bring Your Own Carrier (BYOC)
Connect the SIP trunks you already have. Keep your carrier rates, your DIDs, and your caller-ID reputation. We charge for software seats only — there is no per-minute markup, ever.
Predictive pacing inside the law
Adaptive pacing keeps agents on live conversations while the abandonment controller throttles automatically as it approaches the 3% safe harbor. Manual overrides work within compliance bounds — never above them.
Voice-AI agents
A real-time speech-to-text, LLM and text-to-speech cascade for right-party-contact verification and early-stage outreach, passing the exact same compliance gates as human calls, with AI disclosure gating per list. Designed and in active development.
Self-hosted telephony core
Built on Kamailio, FreeSWITCH, and RTPEngine — carrier-grade open telephony under our control. No CPaaS dependency means no CPaaS pricing passed on to you.
Priced for the agencies the big platforms won't take.
Enterprise dialers start at 50-seat minimums; collections-CRM dialers run $199–249 per seat. Dialer Digital is $25–199 per seat from 3 seats — and because you bring your own carrier, your minutes cost exactly what your carrier charges you. We never resell telecom.
We will never be the cheapest dialer. We are the cheapest insurance you can operate.
Compare the four plans
$25–199 / seat / month
- Fail-closed compliance gates in every plan — never an upsell
- Start at 3 seats — no 50-seat minimum
- A monthly allowance of voice minutes, SMS segments and monitored DIDs on every plan
- BYOC: zero per-minute markup on your calls
- Append-only audit trail with per-attempt evidence
- Typed promise-to-pay capture and callback queue
- Voice-AI add-on in development (Q4 2026)
How it works
From SIP trunk to audited campaign in four steps.
- 1
Connect your carrier
Point your existing SIP trunks at Dialer Digital. BYOC onboarding takes a registration or IP-auth trunk — no porting, no new carrier contracts.
- 2
Import your portfolio
Upload a CSV through the column mapper (dedupe and per-row exception reporting included) or push accounts through the API. Suppression flags apply on import.
- 3
Dial through the gates
Campaigns run at predictive pace, and every single attempt is checked pre-dial. A blocked call never reaches your carrier.
- 4
Prove it afterwards
Every attempt — placed or blocked — leaves a per-call compliance record you can export for disputes, audits, and client reporting.
Watch the gates reject a bad call. Live.
Request early access and we'll run a non-compliant record through the platform so you can see it blocked before it ever reaches a carrier — then show you the audit record it left behind.
Request early access